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Working Together on HMRC service delivery

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Issue 47 of HMRC’s Working Together was published on 28 March and includes articles on:

  • service delivery – HMRC staff have made 31 visits to tax agents’ offices across the country, 31 agents have visited HMRC processing centres, and improvements have been made in relation to post delivery and other issues;
  • P35 penalties – employers will be told sooner about late PAYE returns;
  • the 31 January self assessment deadline – 90.4% (9.45m) of returns were filed on time and 80.9% were filed online;
  • open and closed issues on the national Working Together issues register; and
  • recent HMRC announcements.