The Financial Times (4 November 2013) reported that the highest numbers of HMRC staff in four years have quit ‘following relentless pressure from ministers to cut costs and improve performance.’ According to figures provided by accountancy firm UHY Hacker Young, a total of 1,697 staff left in 2012/13, with the personal tax department seeing 1,238 resignations. Nine senior civil servants also quit this year, the highest number among the top ranks of HMRC for five years.
UHY Hacker Young tax partner Roy Maugham said: ‘HMRC has come in for some stinging criticism recently over its performance and it seems to be taking some time for staff morale to be restored. This latest increase in resignations is not good news for HMRC or the taxpayer, at a time when its effectiveness and quality of service are under intense scrutiny.’
The Financial Times (4 November 2013) reported that the highest numbers of HMRC staff in four years have quit ‘following relentless pressure from ministers to cut costs and improve performance.’ According to figures provided by accountancy firm UHY Hacker Young, a total of 1,697 staff left in 2012/13, with the personal tax department seeing 1,238 resignations. Nine senior civil servants also quit this year, the highest number among the top ranks of HMRC for five years.
UHY Hacker Young tax partner Roy Maugham said: ‘HMRC has come in for some stinging criticism recently over its performance and it seems to be taking some time for staff morale to be restored. This latest increase in resignations is not good news for HMRC or the taxpayer, at a time when its effectiveness and quality of service are under intense scrutiny.’
