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New Charter
 
New Charter
 
HMRC published the new 'Taxpayers' Charter' on 11 November 2009. It includes the following summary:
'Our role
 
'We make sure that the money is available to fund the UK's public services by collecting taxes and duties as laid down by Parliament. We help families and individuals with targeted financial support.
 
'We want to give you a service that is even-handed accurate and based on mutual trust and respect. We also want to make it as easy as we can for you to get things right.
 
'This Charter explains what you can expect from us and what we expect from you.
'Your rights
 
'What you...

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