Resignations have fallen over the last four years, HMRC says in response to UHY Hacker Young's analysis
The number of resignations by senior managers at HMRC ‘jumped sharply’ during the year to 31 March 2012, reflecting a ‘rocky patch’ during which the department was under severe pressure to improve performance, according to accountants UHY Hacker Young.
There were 42 senior management resignations, a 45% increase on 2010/11, the firm said. ‘The loss of senior management from HMRC could impact many others in the organisation too,’ said tax partner Roy Maugham.
‘It’s important for HMRC to hang on to its most experienced staff and their in-depth technical skills. With big cuts to staffing numbers and a sharp increase in resignations, there are a lot of skills walking out of the door at HMRC.’
An HMRC spokesperson said: ‘Overall, resignations at HMRC have fallen over the last four years and, in a department of around 68,000 staff, it is inevitable that some will decide to leave or retire.
‘HMRC is committed to providing stability and good service to our customers. We have already increased the accuracy of tax codes to 98%, announced the recruitment of an extra 1,000 people to answer the phones, and increased tax yield year-on-year.’
Resignations have fallen over the last four years, HMRC says in response to UHY Hacker Young's analysis
The number of resignations by senior managers at HMRC ‘jumped sharply’ during the year to 31 March 2012, reflecting a ‘rocky patch’ during which the department was under severe pressure to improve performance, according to accountants UHY Hacker Young.
There were 42 senior management resignations, a 45% increase on 2010/11, the firm said. ‘The loss of senior management from HMRC could impact many others in the organisation too,’ said tax partner Roy Maugham.
‘It’s important for HMRC to hang on to its most experienced staff and their in-depth technical skills. With big cuts to staffing numbers and a sharp increase in resignations, there are a lot of skills walking out of the door at HMRC.’
An HMRC spokesperson said: ‘Overall, resignations at HMRC have fallen over the last four years and, in a department of around 68,000 staff, it is inevitable that some will decide to leave or retire.
‘HMRC is committed to providing stability and good service to our customers. We have already increased the accuracy of tax codes to 98%, announced the recruitment of an extra 1,000 people to answer the phones, and increased tax yield year-on-year.’
