HMRC has published its report, HMRC digital strategy: 2014, which sets out a ‘refreshed and comprehensive vision’ and reflects on HMRC’s activities in the last year and its ambition for the next few years. HMRC's digital strategy includes the establishment of personalised digital tax accounts for individuals and businesses between now and 2018. Beyond 2018, the aim is to create a multi-channel digital tax platform for all new digital services, with most of HMRC's taxpayer interaction automated through digital self-service. More compliance activity will be conducted 'upstream' (i.e. pre-filing) and through pre-population of data. Inside HMRC, there will be a move away from the current culture of relationships based on tax regimes, towards multi-disciplinary teams of policy, compliance, operational and digital specialists.
HMRC has published its report, HMRC digital strategy: 2014, which sets out a ‘refreshed and comprehensive vision’ and reflects on HMRC’s activities in the last year and its ambition for the next few years. HMRC's digital strategy includes the establishment of personalised digital tax accounts for individuals and businesses between now and 2018. Beyond 2018, the aim is to create a multi-channel digital tax platform for all new digital services, with most of HMRC's taxpayer interaction automated through digital self-service. More compliance activity will be conducted 'upstream' (i.e. pre-filing) and through pre-population of data. Inside HMRC, there will be a move away from the current culture of relationships based on tax regimes, towards multi-disciplinary teams of policy, compliance, operational and digital specialists.
