Chris Tragheim Partner and James Guthrie Director Deloitte & Touche LLP discuss how financial institutions balance the needs of customers with those of revenue authorities
Global financial institutions spend a considerable amount of time and money building loyalty and trust with their customers — by developing superior customer service delivering consistent communication and offering financial rewards. However these efforts can be undermined through the poor management of operational taxes.
Operational taxes are broadly the tax liabilities of customers of a company rather than the company itself. Why might these trigger risks for a financial institution? In short because they are complex and touch on the sensitive issues of withholding tax and the reporting of customer details to revenue authorities. Not only do these taxes have...
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Chris Tragheim Partner and James Guthrie Director Deloitte & Touche LLP discuss how financial institutions balance the needs of customers with those of revenue authorities
Global financial institutions spend a considerable amount of time and money building loyalty and trust with their customers — by developing superior customer service delivering consistent communication and offering financial rewards. However these efforts can be undermined through the poor management of operational taxes.
Operational taxes are broadly the tax liabilities of customers of a company rather than the company itself. Why might these trigger risks for a financial institution? In short because they are complex and touch on the sensitive issues of withholding tax and the reporting of customer details to revenue authorities. Not only do these taxes have...
If you or your firm subscribes to Taxjournal.com, please click the login box below:
If you do not subscribe but are a registered user, please enter your details in the following boxes:
