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Notifying changes of circumstances online

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HMRC invited taxpayers to use their secure electronic ‘change of circumstances service’ at to notify a change of name or address.

‘Of the 10,000 customers who use the service every week over 95% said they would use it again,’ HMRC said. Users receive an automatic response letting them know that the form has been completed correctly. ‘You will receive an email letting you know that you have updated on any HMRC system that you are linked to as an individual.’

HMRC’s Stephen Banyard, said: ‘HMRC needs your correct details on its systems to help us give good and accurate service. Incorrect information can lead to problems – for example, customers not getting the right tax codes and overpayments - so it is really important to let us know the right information quickly.’