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Insurancewide: A Flawed Decision

Nick Warner and Barbara Mosedale of PKF (UK) LLP consider the implications of the Insurancewide.Com Services Ltd case which decided that a comparator insurance website provided standard-rated services
Although we understand HMRC believes that the outcome simply reinforces its current position the Insurancewide.Com Services Ltd case (V20394) casts doubt on the well-established guidance in Public Notice 701/36/02 which was written when the March 1997 changes to Group 2 were implemented. Although this was a collaborative effort between the industry and HMRC it is now evidently at best misleading and at worst wrong.
In our opinion HMRC has occasionally displayed a certain amount of neo-Luddite scepticism when dealing with intermediaries that you have to switch on rather than go and speak to. In this HMRC is not alone. In...
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